Shipping and Exchange Policy:
Welcome to 'ToTheAgile'! We are delighted to have you as part of our community of learners. To ensure a smooth experience, please familiarize yourself with our shipping and exchange policy outlined below:
Shipping Information:
- Delivery Timeframe:Cancellations will be considered only if the request is made within 7 days of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
- Shipping Method:As our services are digital, there is no physical shipping involved. You can access all our resources online through our secure portal.
- International Shipping:We welcome learners from around the globe! Our services are accessible worldwide, and there are no geographical restrictions on purchasing and accessing our content.
Exchange and Refund Policy:
- Amex Card Payment: We accept American Express (Amex) cards along with other payment methods for payment on our platform. Ensure that your Amex card is valid and has sufficient funds to complete the transaction.
- Refund Policy: We stand behind the quality of our content and strive for customer satisfaction. If you encounter any issues or are dissatisfied with our services, please contact our customer support team within 7 days of purchase for assistance. Refunds are subject to approval and will be processed within a reasonable timeframe.
- Exchange Policy:At this time, we do not offer exchanges for digital products or services. However, if you encounter any technical difficulties or have concerns about accessing our content, please reach out to our support team, and we will be happy to assist you.
Contact Us:
If you have any questions, concerns, or require further assistance regarding our shipping and exchange policy, please don't hesitate to contact our customer support team. You can reach us via email attrainings@totheagile.comor through ourcontact formon the website.
Note: This shipping and exchange policy is subject to change without prior notice. Please refer to this page periodically for updates and revisions.
Thank you for choosing ToTheAgile! We look forward to supporting you on your learning journey.